Testimonials from satisfied Boston Heating Customers
I can't say enough good things about this company. Our pipes froze in January (along with tons of other people!). A friend recommended Super Service Today when I got no call back from our regular plumber. While they weren't able to come that day, Tim called back within 30 minutes and walked me through what to do if we had a total system collapse. The following day, a team came out, and located and repaired the broken pipe. These folks are now my go-to for any and all plumbing needs, and I'm deleting the info for the company which never called back despite my having given them thousands of dollars of business over the years. Nan & Jim W.
Amazing service! Called them late afternoon on a Tuesday and they where at my place first thing next morning. Quoted me arrival time 7 to 9am and they arrived at 7am and got the job done in less than 1 hour! Very professional, helpful and exceptional customer service. Highly recommend them. Sabrina C.
We had our main drain blocked last Thursday. I found superservice today on line and called them. They were very good at responding. It was after hours (after 7pm). Tim was very helpful over the phone. He stated out the price up front as well as the time frame of service. Soon after that, the technician David called and let us know the approximate time as well as some instructions before his arrival. David took his time to understand our drain system in the house. He was able to help us unclog the blockage. In addition to that, he also helped solve the problem with our water tap without any additional charge. We appreciate super service today and will definitely use it again and recommend it to other friends. Geng L.
Our plumber referred us to super service on a weekend when they couldn’t come. Very helpful man named Tim walked us through a temporary fix with patience and professionalism. Will definitely schedule the follow up permanent fix with them! Michelle L.
Very positive experience with Super Service! Cold called this service while in a crisis with a warranty on a newer hot water heater purchased at a big chain. Long story short, Tim was very willing to assist me with the big chain at a courtesy so when it was time to hire a new service it was an easy decision. Super Service came exactly when scheduled, they were quick, efficient, personable and most importantly left me with HOT WATER. I would and plan to recommend them as well as use them for all my future needs. Thank you! Kathleen A.
I had an emergency need with a leak coming from my neighbors' apartment - and they weren't home to deal with it. Tim was so helpful and kind! He knew it would be a few hours before his team could get to me and would charge the emergency fee, so he had me send a video of the problem and coached me over the phone to find the parts and fix it. Tim went above and beyond! I would definitely call him again in an emergency or otherwise! Julie A.
I love that when I have an unexpected issue, they can get to your house the same day, making your emergency a priority. Every employee that has ever came to my house is friendly and thorough, too. Dennis and Tim are 2 I've dealt with, both awesome. BF T.